BENEFITS OF CRM
- Its design can be used for any Company size.
- It’s a complete solutions covering all departments of Travel business
- Effective Time control leading to efficiency
- Less Manual Work because of automisation
- Cross-Selling
- Complete data of customers
- Centralize data – so no repetitive work
- Audit Trail
- Easy to find data
- Company ownership of data
- Better visibility of good and bad customers
- Know the sources of customer through complete analysis
- More productive work culture
- Increase in staff productivity resulting in better revenues
- Export to PDF & excel
FEATURES OF CRM
- Multiple Company-Branch-Department wise entry – you can get branch wise inquiry reports
- Financial Year wise entry – you can get Monthly/Quarterly/Yearly inquiry detail and year comparison report
- Add/Edit/Delete on authorization
- General Inquiry for cross-selling – Users can view follow up of their transferred inquiries
- Notification, SMS & Email on inquiry transfer
- Assign Task
- Maintain a To-Do list
- Birthday wishes to users
- Announcement to users
- Upload Documents
- More structured sales process
- Follow up on inquiry
- Reporting head can view all the inquiries and reports of all team members
- User Attendance
- Marketing Campaign
- + Many More Features
